MASC Facilities and Logistics Division (FLD)

Please note: this is a reproduction of the MASC Customer Survey. It is NOT an actual survey
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MASC FLD services are listed below. Please rate each service below in terms of your level of satisfaction with it in Column I,1-4, AND its relative importance to you in Column II, 1-3. If you do not use the service, please check "Not Applicable."

If you do not use MASC FLD services, please Go to the Next Page.
I.
Satisfaction
(Check one)		   II.
Importance
(Check one)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Building management
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Space planning and layout
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Environmental compliance support
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Safety Management
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Shipping and receiving
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Personal property management
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Storeroom
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Transportation management
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Equipment rental
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Vehicle management
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Photocopying and delivery of in-house journal articles
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Advertisement of new services and resources
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
GPO Printing Coordination
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Editing (contracted)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Graphic Design
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Fast Copy Contract (Copy Express)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
MASC FLD Website
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Engineering, design and construction
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Real estate acquisition, management and disposal
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Lease acquisition and administration
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important

Please provide any comments you wish to make concerning any MASC FLD service you are either happy or dissatisfied with below:


Go to:
MASC Survey Home Page  
FMD: General Questions    Specific Services
AMD: General Questions    Specific Services
HRD: General Questions    Specific Services
FLD: General Questions    Specific Services
IRD: General Questions    Specific Services