MASC Financial Management Division (FMD)

Please note: this is a reproduction of the MASC Customer Survey. It is NOT an actual survey
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MASC FMD services are listed below. Please rate each service below in terms of your level of satisfaction with it in Column I,1-4, AND its relative importance to you in Column II, 1-3. If you do not use the service, please check "Not Applicable."

If you do not use MASC FMD services, please Go to the Next Page.
I.
Satisfaction
(Check one)		   II.
Importance
(Check one)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Travel and transportation service
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Permanent change of station transfer
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Billing and collection
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Vendor payments
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
Purchase Card processing
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important
MASC FMD Website
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not Applicable Very Important Important Not Important

Please provide any comments you wish to make concerning any MASC FMD service you are either happy or dissatisfied with below:



Go to:
MASC Survey Home Page  
FMD: General Questions    Specific Services
AMD: General Questions    Specific Services
HRD: General Questions    Specific Services
FLD: General Questions    Specific Services
IRD: General Questions    Specific Services