Technical Support Branch - Staff

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Technical Support Branch

Technical Administrative Service Branch Directory

Commercial Prefix:	(303) 497-		Help Desk Number:	(303) 497-4555
For fastest service, please call the Technical Administrative Service Branch Help Desk number, 4555. This number rings at each desk. Please do not leave a message on the voice mail for this number. If no answer, it is better to send an e-mail since it is likely to be retreived more quickly. If there is a major problem such as a network failure, check this recorded greeting for updates on the situation.

Division Office MC 6 Contact/Function	Ext		Backup	Ext
John Welsh Acting Chief, Technical Administrative Service Branch	5550		Designated Staff

Security, Policy, Mail Contact/Function	Ext		Backup	Ext
Steve Hauwert Unix/mail administration, security documents, policy, Boulder DSRC infrastructure POC	6534		Tony Ferris Bob Morrison	3219 6191

Network Contact/Function	Ext		Backup	Ext
Tony Ferris Microsoft server administration, network administration, system security	3219		Bob Morrison Steve Hauwert	6191 6534

Help Desk, Customer Services Contact/Function	Ext		Backup	Ext
Bob Morrison Desktop, hardware, software, and printer support	6191		Tony Ferris Steve Hauwert	3219 6534

Web Support, Programming Contact/Function	Ext		Backup	Ext
Brenda Peeples Programming: Publications, Storeroom,web support	5059		Joan Tomek	5287
Joan Tomek Web support, changes, additions, programming	5287		Brenda Peeples	5059

Last update 21 Nov 2006